Terms & Conditions
Effective Date: 11th May 2025
1. Introduction
Welcome to SaloneBookings.com (“Platform”, “we”, “our”, or “us”). By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.
2. Platform Role
SaloneBookings.com is a third-party online booking platform that connects users with independent service providers offering hotels, travel, rentals, car services, and activities within Sierra Leone. We are not a service provider, and we do not own, operate, or control the services listed.
3. Booking and Payments
All bookings made through the Platform are directly processed between you and the service provider.
Payments are handled by the service provider. We do not process or store any payment information and are not liable for any payment disputes or losses.
You must verify the service provider’s terms, availability, and policies before confirming any booking.
4. User Responsibilities
By using our Platform, you agree to:
Provide accurate, current, and complete information
Use the Platform lawfully and responsibly
Contact the service provider directly for any issues related to bookings or payments, if problem does not solve, please contact us.
Not hold SaloneBookings.com liable for third-party service performance, delays, cancellations, or damages.
5. Cancellations & Refunds
All cancellation, modification, and refund policies are determined by the individual service providers. SaloneBookings.com is not responsible for enforcing or mediating these terms.
6. Liability Disclaimer
We make no guarantees about the availability, safety, or quality of services listed on our Platform.
We shall not be held liable for any financial loss, reputational damage, bodily injury, or property damage resulting from services booked through our Platform.
Use of the Platform is at your own risk.
7. Intellectual Property
All content, trademarks, logos, and data on SaloneBookings.com are the property of the Platform or its licensors. Unauthorized use or reproduction is strictly prohibited.
8. Suspension or Termination
We reserve the right to suspend or terminate access to our Platform without notice if we believe there has been a violation of these Terms.
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the Platform after changes constitutes your acceptance of the new terms.
Privacy Policy
Effective Date: 11th May 2025
1. Introduction
SaloneBookings.com values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following:
Name, email, phone number, and location
Booking preferences and history
IP address and browser data for analytics
We do not collect or store credit card or financial information. All payments are processed by third-party service providers.
3. How We Use Your Information
To process and confirm bookings
To communicate with you about your bookings
To improve our Platform and user experience
To comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
We use industry-standard security protocols to protect your data. However, no system is 100% secure. You use our Platform at your own risk.
5. Sharing Data with Providers
Booking details, you provide may be shared with the relevant service provider solely for booking fulfilment purposes.
6. Cookies and Analytics
We use cookies and similar technologies to track usage and improve the site. You can control cookie settings through your browser.
7. Children’s Privacy
Our Platform is not intended for children under 13. We do not knowingly collect personal data from minors.
8. User Rights
You have the right to access, update, or delete your personal information by contacting us.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about these terms or privacy practices, please contact us at:
📧 Info@salonebookings.com
